FAQ’s

Our aim is to empower the customer. Provide information that will ultimately bring back control of your motorcycle maintenance. We will not replace skilled technicians. But we will help customers be more aware. More in control of what, how and where to service their motorcycle.

Absolutely anybody and everybody. Moreover we encourage both men & women to attend our course.

London Location:

Barcelona Location:

Yes. Our facilities have safe parking facilities for motorcycles.

We understand that from time to time we can all get delayed. We kindly ask that you give us a call as soon as possible letting us know. Due to the course length, we can only wait a maximum of 30 min before the course will have to start.

Due to the commitment we have to make to our venue and staff we would need at least 48 hours’ notice of your request to change or cancel your course.

We start at 0900 and we aim to finish at 1700. We have a 45 min lunch break and two 15 min coffee/tea breaks in the morning and afternoon.

We will explain and demonstrate all of our subjects in a simple concise manner. Moreover, we encourage class participation to make the learning process more enjoyable.

Our aim with the course is not to encourage you to open or replace any parts on your motorcycle. But to educate you on how they work. Our class is more theory-based than practical. But, we do have an element where we expect you to get hands-on. However not to worry, we provide all the tools and equipment necessary.

We are currently working on an online test for students who have taken the course already. However, this result has no consequence on your course outcome. The good news is we will be presenting you with a certificate of completion at the end.

Have a look at our course syllabus. If you cannot find your subject matter please send us an email.

Yes Absolutely. By following the booking process on the booking page and the system will automatically discount the course fees.

We aim to start our training day at 0900 and finish at 1700.

We have 5 Locations across the south east of England.

South London: BP Petrol Station, 702-712 Mitcham Rd, Croydon CR0 3AB

South West London: Shell Petrol Station, 882 Great West Rd, Isleworth TW7 5NG

South East London: BP Petrol Station, Perry St, Chislehurst BR7 6HB

South Coast: BP Petrol Station, London Rd, Pyecombe, Brighton BN45 7FJ

South East Coast: 41-43 St John’s Rd, Tunbridge Wells TN4 9TP

Should you wish to request a different start point please get in touch.

Yes. Also your vehicle needs to road worthy with a valid UpTodate MOT & valid insurance Policy.

you will not need to wear a full leather suit. However, you will require motorcycle protective equipment in good condition.

Yes, on completion of your course we can provide you with a certificate of training. However if you are requesting an ERS certificate please do let us know before we start the training.

Yes of course you can. However we will require 5 days notice to cancel or change your training date.

We aim to start at 0900 and finish at 1700.

You will be able to choose from the following starting points;

Bcn South – Carrer de Bac de Roda, 66, 08019 Barcelona

Bcn North – Carrer de Collserola, 2, 08035 Barcelona

Bcn North East – Avinguda De Joan Carles I Argila, S/N, 08850 Gavà, Barcelona

Bcn North West – Carrer Ctra. de Montmeló, 70, 08403 Granollers, Barcelona

Should you wish to request a different start point please get in touch.

Preferably. However, we can arrange for a motorcycle rental.

Full motorcycle protection gear is required. moreover, if you have any doubts about what to wear. Please contact us before completing your booking.

Yes. On completion we will forward you a certificate of completion.

Our training days in Barcelona are very limited. However, we do understand that circumstances do change. So, to be able to cancel your training we need a minimum of 5 days advanced warning in writing.

Absolutely. Moreover, if you need to stop in France we can help with accommodation. All of our recommendations will have secure parking for your motorcycle.

Not at all. Moreover, the course is open to anyone from any part of Europe or the world.

Your arrival day is always recommended to be a day before the day the course starts. We recommend timing your arrival to mid-day of the day before.

Absolutely. Furthermore all our accommodation in Barcelona is Motorcycle secure with underground parking.

100%. Moreover this course is designed to elevate your riding no matter your current level of experience.

On a motorcycle rental we will need to hold a deposit. However, all fuel costs for rental bikes are included in the course fee.

Bring everything that you will need to protect your body. For example, Motorcycle Helmet, gloves, boots, trousers and Jacket.

Yes. Send us an email with the number of students and the date you would like the course to commence.

If you have a group of riders interested in taking the course but cannot find a suitable date. Just let us know as we might be able to open a new course date to accommodate your request.

If you have a rental motorcycle you will have motorcycle recovery insurance. Furthermore should the vehicle not be ready for use we will make every effort to arrange for an immediate replacement.

Absolutely 100%. MotoIntell is a member of the Travel Association. furthermore, your payments are held in an independent trust account.

Yes. To confirm your booking you will need to pay a 30% deposit. The remainder will be required no later than 6 weeks before your course starts.

Yes. Our reservation system will allow you make top-up payments against your bookings as often as you wish.

The remaining balance is due 6 weeks prior to your course taking place.

We do have a provision in our Terms & Conditions which allows for a refund or cancellation term. Should you need any help regarding this please do not hesitate to contact us. You can also manage your Booking through your member’s log-in. “my account”

Name changes are permissible on the booking up to one week prior to the course start date.

Yes absolutely. Furthermore on completion you will receive a MotoIntell ACADEMY certificate.

No problem. Just let us know at the time of booking.